Reliability
Our On Time pickup and delivery track record
is among the best in the industry. This is the hallmark
of our ability to attract and retain high quality Customers.
Our professional drivers truly care and they
are an integral part of our service team. They are safe,
neat and clean and take pride in delivering world class
customer satisfaction. In addition to this important fact,
they pride themselves in being safe and courteous while
sharing the road with other motorists.
Whether utilizing the services of our Full
Truckload Division or our Brokerage Services, delivering
your freight on time is Semo Express Logistics primary concern.
Our Fleet Managers and Support personal, use proprietary
freight tracking software technology to monitor and manage
our driver fleet and your freight. This ensures the accuracy
of critical information and prevents service failures.
We also have one of the industries finest
maintenance programs, assuring customers that any equipment
used to transport their freight is safe and mechanically
sound.
Safety
At Semo Transportation Services, we place a premium on SAFETY.
We insist that our professional drivers take every precaution
to avoid vehicular accidents and incidents. Additionally,
our Fleet Managers are held accountable for safe dispatching
and monitoring the safety of their respective drivers. We
also remain committed to complying with all State and Federal
Safety Regulations. This includes avoiding hours of service
violations and making sure our vehicles are properly inspected
and safe for operation. Any mechanical defects identified
by our drivers or shop personnel are promptly repaired.
This avoids costly and unnecessary “out of service”
violations while protecting both our drivers and other motorists
with whom they share the road. By placing such a premium
on safety and compliance, our customers can be assured that
their freight will be delivered safely, on time, and damage
free.
Billing Accuracy
Error-free invoicing is the mission
of our Billing Department. Semo will assign a billing coordinator
to each customer to provide quick-access for billing questions.
Claims Ratio
Semo has one of the lowest incident
ratios in the industry. You expect your freight to be delivered
damage free, and that is of primary importance to us.
